How do I return an item?

Returns:

At Discount Sports Bras.com we want you to have complete satisfaction with the products you have purchased. We will give you a merchandise refund, store credit or exchange on anything you purchased from us that has not been worn or soiled from trying on and all tags are still attached. Items that have been washed will not be eligible for return. Sorry, we do not refund any shipping or processing costs.

If any return items are soiled or smelling of perfume our Returns Customer Service Department may charge you a 35% cleaning fee that will be deducted from your credit or possibly refuse your return for credit all together if product is deemed unsellable. In this case the product will be returned to you at your cost.

To receive a full refund you will need to send the merchandise back within 21 days of the mail order ship date. Refunds will be made in the form of the original payment. Return items received after 21 days qualify for an exchange or a store credit to your account only and are subjected to a 10% handling fee. No exchanges will be accepted after 60 days.

To Make A Return:

1. Please fill out the return form that came with your shipment and affix the return shipping label that is on your packing slip addressed to Discount Sports Bras.com on your package for an expedient return.

2. Please ensure that all returns are packaged carefully and securely to prevent any damage on the return trip. If the product is damaged on the return you may lose your credit on the product being returned.

3. All returns must be shipped United States Postal Service. You will be shipping to a P.O. Box; therefore you cannot ship FedEx or UPS. You are responsible for the cost of the return back to us.

To Make An Exchange:

1. Follow the same steps above for making a return. Except check the box on your packing slip for the exchange. After we receive the exchange we will cover the shipping back to you for the first exchange for any customers within the lower 48 states. All exchanges thereafter, the customer is responsible for full shipping and handling charges.

2. International/Non-Continental US: Customers will be charged for all shipping costs for exchanges including customs and other duties that may apply.

3. Sometimes we don't have the exact item you'd like to exchange for, so if you give us a list of what colors you would accept in the same size you are exchanging for that will help us fill your exchange. We will always try to fill your order with your first choice.

 

We make every effort to process returns and exchanges as fast as possible. Exchanges are usually shipped and returns are usually issued within 2-4 days after your package has been received by us at Discount Sports Bras.com.

If you have misplaced your return shipping paperwork or the return shipping label please address your return to;

Discount Sports Bras.com

PO Box 1988

Parker, CO 80134

Enell Sports Bra                           Handful Sports Bra                         CW-X Sports Bra                        Discount Sports Bras